https://review.firstround.com/how-superhuman-built-an-engine-to-find-product-market-fit
Second Question in Survey
→ users will almost always describe themselves, not other people, using the words that matter most to them
Using our customers' words and Supan’s tips for building a profile, we crafted a rich and detailed vision of the Superhuman HXC:
users will almost always describe themselves, not other people, using the words that matter most to them
you can either build something a large number of people want a small amount, or something a small number of people want a large amount. Choose the latter.
→ 2) Analyze feedback to convert on-the-fence users into fanatics.